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Our Terms & Conditions shape how your account works

When you open an account at olympus77, you're agreeing to the rules that keep your wallet secure, your payouts fair, and your gameplay consistent across live tables, slots…

Account access rulesPayment and withdrawal termsDispute resolution processAccount security responsibilitiesGame session and bonus eligibility
olympus77 Our Terms & Conditions shape how your account works
HELP WITH POLICY QUESTIONS

How to reach us about these terms

If you have questions about how these terms apply to your account, or if you think we've applied them incorrectly, our support team can walk you…

Live chat Available daily 09:00–22:00 Jakarta time via the support button in your account lobby.
Email support Send policy questions to [email protected]. We respond to all account-related enquiries within 24 hours…
In-app help Open the Terms section inside your account menu to review the full policy text…
ACCOUNT SECURITY & DATA

How we protect your account and information

These terms commit us to keeping your account secure and your personal data private. We use encryption on every deposit and withdrawal, and we never sell your information to third parties.

Login protection

Your password is hashed and never stored in plain text. Two-factor authentication is optional but we recommend it. Sessions expire automatically after inactivity.

Payment security

All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We verify your identity before processing any withdrawal to prevent fraud.

Data retention

We keep your account history for seven years to meet local compliance rules. You can request deletion of personal data once your account is fully closed and settled.

Cookie policy

We use cookies to remember your login status and track how you use the lobby. You can disable non-essential cookies in your account settings anytime.

Third-party sharing

We share only essential data with payment processors and verification partners. We never sell your details to marketers or advertisers.

Policy changes

If we update these terms, we'll notify you by email at least 14 days before the change takes effect. You can review the full updated policy in your account menu.

Frequently asked questions about terms and your account

If we detect a breach — such as bonus abuse, multi-accounting, or using someone else's payment method — we may suspend your account immediately. Serious violations can result in permanent closure and forfeiture of your balance. We'll always notify you by email if we take action.

Yes. You can request account closure anytime via the settings menu or by contacting support. If you have a balance, we'll process a withdrawal to your registered payment method within two working days. Bonuses tied to incomplete wagering requirements are forfeited upon closure.

Log any dispute within 30 days of the transaction or play session via the support form in your account. Include your session ID and a description of the issue. We'll investigate and respond within five working days. If you're unsatisfied, you can escalate to our compliance team.

No. Multi-accounting is strictly prohibited and violates these terms. If we detect duplicate accounts under your name, phone number or payment method, we'll close all of them and suspend access. Any balance across accounts will be forfeited.

We accept DANA, OVO, GoPay and QRIS for both deposits and withdrawals, where local law permits. Deposits usually clear in under a minute. Withdrawals require identity verification and typically complete within 24 hours.

Before we process your first withdrawal, we confirm your identity by checking your registered name, phone and payment method against our records. This protects you from fraud and meets local financial compliance rules. Verification usually takes one business day.

Yes, we may update these terms to reflect regulatory changes or platform improvements. We'll notify you by email at least 14 days before changes take effect. Continued use of your account after the effective date means you accept the updated terms.